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Forum Discussion

Raymondloh's avatar
Raymondloh
Tutor
Jun 21, 2017

Satellite showing up as a device and not a satellite.

I want to continue on this topic as i am having the same issue with my Orbi. Are there any solutions to this problem?   https://community.netgear.com/t5/Orbi/Satellite-showing-up-as-a-device-and-no...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jun 23, 2017

Hello Raymondloh

 

Have you tried a factory reset?

 

DarrenM

  • Raymondloh's avatar
    Raymondloh
    Tutor
    Jul 02, 2017

    Hi Darren,

     

    I did. However not by choice. My Orbi hardreset by itself after i done a reboot command from Genie. 

     

    It loss all setting and recognise the Satellite after setting it up again. 

     

    Thank you for the suggestion.