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Forum Discussion

bolingde's avatar
bolingde
Guide
Dec 13, 2017

Satellite shows on Main page but no update firmware page

I have a RBR50 and two RBS50 Satellites.  On the "Basic-Home" page it shows "Number of Satellites" = 2, but on the "Advance-Firmware Update-Online Update" page it only shows one router and one satellite. It use to show two satellites. 

Troubleshooting

5 Replies

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    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Dec 15, 2017

      This is just a display error that is being fixed in the upcoming firmware.

       

      DarrenM

      • bolingde's avatar
        bolingde
        Guide
        Dec 18, 2017

        I think not. Since I was having performance issues (was getting <25M download) after turning off the  5g, I turned it back on and rebooted and the Satellite showed back on the upgrade page up and my performance increased (> 200M). Also when the 5g was off it wouldn't do the check for update correctly (which leads me to think that the Satellite wasn't connecting to the router correctly).

         

        My guess is that the 5g is used in the backhaul to some degree even if it's not stated. 

         

        After turning the 5g back on, the same orignal connection problem with the Samsung s6 returned.