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Forum Discussion
Satellite WiFi no longer works after firmware update to 2.7.4.24
I have a single router/satellite combo. My RBR50 and RBS50 updated automatically about a week ago to 2.7.4.24 and ever since my satellite's wifi stopped working after working flawlessly for the last 4...
Hi Krieger0311,
Welcome to the NETGEAR Community!!
I understand that you are not able to get your RBRS50 working due to the update. Resetting your satellite close to your router has worked for some users experiencing this issue.
Please bring the RBS50 close to your RBR50 then reset your RBS50.
For more information about factory reset please navigate to the link below:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Best,
Kevin
Community Team
I also found that some devices stopped connecting to the internet even though they were connected to the local network. Not sure whether it was the same satellite firmware.
Downgrading/reverting to 2.7.3.22 seemed to solve the problem; two satellites are still 2.7.4.24, so far.
Router 2.7.4.24 clearly has some problems.
Hello garyhooper,
I understand that you are having issues with your RBR50 on firmware version 2.7.4.24. Can you elaborate on the end user devices that are having disconnection issues with the most recent firware?
Best,
Kevin
Community Team
Several devices connected to the local network, but could not access the internet. These included at least an iPhone, Flume, Tesla Powerwall. Rebooting and resetting the devices made no difference.
As soon as I downgraded the router firmware, they all instantly were able to access the internet.
These devices were connected to the primary WiFi network? (not the Guest network?)
