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Forum Discussion
AustinBike
Apr 25, 2018Star
Satellite (wired) connection lost, wireless sync not working
I am running 2.1.3.4 and I know there is a new FW out. When I was checking my system I found that the office satellite, which is hard wired, is no longer working. The satellite in the family room whi...
FURRYe38
Apr 25, 2018Guru - Experienced User
Besure to update satellites first, then the router. Then do full factory resets on all units then set up from scratch. To get satellites set up on wired back haul, add them via wireless first. Then connect the first satellite to ethernet cable and give 5 minutes for the system to re-configure. Check internet access thru the satellite. Then set up the next satellite in the same way.
AustinBike
Apr 26, 2018Star
Got it running finally. Went to update the misbehaving satellite to 2.1.4.10 manually. Instead of updating the satellite, it apparently updated all, even though I had only checked the one unit.
Oh well. Then the whole thing took a crap and I lost all connectivity. Tried everything for a half hour, could not get it stable. I had work to do so I unplugged it and put my old Amplifi system up.
This evening I put the router back on. Lost connectivity on and off for a few minutes then settled into a stable state. Brought the "good" satellite back online. Lost the router. Fought with the router going in and out for a few minutes then it stabilized. Have not brought the second sattelite online yet.
Very frustrating to say the least. While the Amplifi had its own issues, stability was not one of them. Pulled it out, plugged the 2 units in and was back online, solidly, in under 2 minutes.