NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Satellite won’t connect
Hi all I bought a started pack of main and satellite rbk50 back in April. Since then I have added two additional satellites. Yesterday we noticed the original satellite that came with the router we...
Have you tried the sync button on both the satellite and the router? I've had issues where the satellite lost its connection to the router, and uplugging them both and then plugging them both in again resolved the issue and they connected again, as expected.
If none of that works, you can try connecting to the satellite via ethernet, and then go to the satellite's configuration page and you may be able to reset it that way (this may require using a static IP on the computer, or at least determining the auto-configuration IP addresses of both the cmoputer and the router). I have also heard that if the router and satellite are on different firmware versions, this can cause issues. You could check the firmware versions, and see if you can manually update the satellite's firmware if the versions are mismatched.
Hi
Connected the satellite to the router via Ethernet. When to orbilogin page but it doesn’t show up. Used the add orbi satellite button on the web but it waited three mins then Sao satellite set up failed.
Checked advanced settings for the network. Daisy chain is on. So is implicit beamforming.
Any ideas? Thanks
Connected the satellite to the router via Ethernet. When to orbilogin page but it doesn’t show up. Used the add orbi satellite button on the web but it waited three mins then Sao satellite set up failed.
Checked advanced settings for the network. Daisy chain is on. So is implicit beamforming.
Any ideas? Thanks
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the Mfr and model# of the ethernet switch if one is in the configuration.Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Hoping NG support can have a look at this. So try this out as well.
Set up IP address reservations for each satellite and devices on the router as you add them to the router. The satellites need to be set up via wireless first. Then connect 1 satellite at a time to the ethernet LAN cable. Wait 5 minutes and the top led on the satellite should turn on BLUE. Set up an IP address reservation for the 1st satellite. Continue to do the same thing for the 2nd satellite. Then follow up with your devices.
JoshBear wrote:
Hi
Connected the satellite to the router via Ethernet. When to orbilogin page but it doesn’t show up. Used the add orbi satellite button on the web but it waited three mins then Sao satellite set up failed.
Checked advanced settings for the network. Daisy chain is on. So is implicit beamforming.
Any ideas? Thanks
