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Forum Discussion
Satellite won't connect - constant white pulse
I bought an Orbi with two satellites a week ago. Initially set it up, no issues and both satellites connected automatically. I then did the dreaded firmware update and now one of my satellites won't ...
Are you able to connect directly to a satellite via Ethernet cable then try going to 192.168.1.250 and see if you can log into the unit and make sure its on the latest FW.
DarrenM
Thanks for the suggestion, but unfortunately it does not connect to the satellite even through a wired connection. The laptop doesn't appear to establish any kind of connection with the unit at all.
At this point you will want to contact support they will be able to help with the issue or replace the unit if needed.
http://www.netgear.com/support/contact.aspx
DarrenM