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Forum Discussion
acvitanov
Dec 03, 2017Aspirant
Satellite won't connect - constant white pulse
I bought an Orbi with two satellites a week ago. Initially set it up, no issues and both satellites connected automatically. I then did the dreaded firmware update and now one of my satellites won't ...
acvitanov
Dec 06, 2017Aspirant
Thanks for the suggestion, but unfortunately it does not connect to the satellite even through a wired connection. The laptop doesn't appear to establish any kind of connection with the unit at all.
DarrenM
Dec 06, 2017Sr. NETGEAR Moderator
At this point you will want to contact support they will be able to help with the issue or replace the unit if needed.
http://www.netgear.com/support/contact.aspx
DarrenM