NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Miketou
Jan 07, 2022Aspirant
Satellite
I have 3 satellites connected but non is showing up on the app. When I first set them up in 2019 they appeared but not now. I tried adding them again but that didn’t work. Help please
plemans
Jan 07, 2022Guru - Experienced User
What router and satellite do you have? you only put rbs40 in your signature which is the satellite.
What firmware is on the router and satellite?
Are they working?
Do they show up through the browser if you check (not the app)?
Miketou
Jan 07, 2022Aspirant
I have the ac2200 tri band router
- MiketouJan 07, 2022Aspirant
I log into my account on the browser but I can't seem to figure out how to access the router
- plemansJan 07, 2022Guru - Experienced User
AC2200 is a speed. Do you have the CBR40 from your signature or the RBR40?
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.- MiketouJan 07, 2022Aspirant
RBR40
- plemansJan 07, 2022Guru - Experienced User
The manual goes over how to log into the router.
Orbi RBK40 | WiFi System | NETGEAR Support
You put you can't get in. where is it failing in the process to log in and check?