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ddigler's avatar
ddigler
Aspirant
Jun 12, 2020
Solved

Sats connect via daisy chain even though DC is OFF?

My RBR40 and (2) RBS20 sats were connected via daisy chain for weeks; all working well with good backhaul. Last night my son had a friend overnight so I activated the guest network from the app. This...
  • ddigler's avatar
    ddigler
    Jun 13, 2020
    In fairness I need to check back for the good of the community after the rant above. Apparently the recent firmware update that rolled out, I want to say it was a week or two ago, did not update one of my satellites correctly. The more I poked around in the router settings from my PC browser, I was noticing problems with the firmware version listed for my one satellite that was acting up and subsequently likely causing all of the poor backhaul reports and daisy chaining mayhem.

    I ended up retrieving the IP address of the satellite itself, using my router login credentials, and logging directly into that satellite on my network. From there I was able to use the firmware update functionality of the satellite itself. I downloaded the newest firmware for my satellite from the Netgear website and flashed it using the connection directly to the affected satellite.

    From there it was time for another full factory reset, all three devices. Bunch more messing around with tweaking placement here and there but I am back up and running. I’d like to thank anyone above who took time out of their schedule to help me through it. I know how important firmware is and should have dug deeper. The app is only going to tell you the firmware version of your router itself I realize now the importance of digging into the router interface on a web browser when troubleshooting difficult issues.

    Orby stays in my house as of this time; we shall see what the future holds.