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Forum Discussion
ElkanahLinnell
Aug 22, 2023Aspirant
School laptop is throwing a "your connection is not private" error
NOTE: I can't find the RBR40 model router to list but that is what I have. My daughter brought home her school laptop and we are having an issue. Her school uses a portal called "Clever". Sh...
ElkanahLinnell
Aug 22, 2023Aspirant
This is an Orbi RBR40.
My wife's iphone is also starting to have the same issue where she cannot access anything via the wifi and gets the same error on all webpages.
My daughter's laptop is still showing the same thing. I did get a Netgear "This device is blocked by Access Control in the router" error when trying to go to yahoo.com but Circle is off and Armor doesn't have a subscription. Am I missing some other form of access control?
CrimpOn
Aug 23, 2023Guru - Experienced User
ElkanahLinnell wrote:
I did get a Netgear "This device is blocked by Access Control in the router" error when trying to go to yahoo.com but Circle is off and Armor doesn't have a subscription. Am I missing some other form of access control?
Being blocked from only one web site (yahoo.com) seems unusual. There are indeed two methods to block devices from internet access (totally, not just web browsing or a single web site):
- The Orbi 'app' has a slider next to each device that can be moved to the right to Pause a device.
- The Orbi web interface (http://orbiloginnet ) on the Advanced Tab, the Security Menu has an feature called Access Control. (Personally, I do not enable this feature.)
Can you please post a screen shot from the Chrome Advanced Options description of the situation. (or from the wife's iPhone? I remain puzzled that there is no method to say, "just go there."
When an Orbi system is just "nutso", the last resort is the dreaded Factory Reset. Have you spent a lot of time and effort customizing the configuration?