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Forum Discussion
Airic04
Oct 04, 2018Initiate
Separate 2.4GHz and 5GHz- Orbi RBR50
Hi Community,
I have an Orbi RBR50 and Satellite. I recently bought a new appliance that is WIFI compatible but only with 2.4GHz wifi. I went into my advanced settings on my Orbi router and made su...
Airic04
Oct 05, 2018Initiate
Hi FURRYe38, thank you very much for responding. Unfortunately, I have tried all your suggestions and so far I cannot get it to connect.
I bought a Whirpool Cabrio Smart Washer and Dryer. I downloaded the Whirpool app, and it auto-detects my iPhone's WIFI network (so there is no dropdown or list to choose from within the app) and asks for my WIFI password. It tries to connect the washer or dryer to my WIFI but I get an error message that it cannot connect to the router.
My firmware on my Orbi is: Router Firmware Version V2.2.1.210.
The Whirpool:
Cabrio Washer Model# is: WTW8700EC and the Dryer is: Whirpool Cabrio Dryer Model #: WED8700EC
FURRYe38
Oct 05, 2018Guru - Experienced User
So when you set the Orbi's wifi security to disable, the devices would not see or connect to the Orbi wifi? If so, then I would contact Whirlpool about this and ask them for help and information. Let them know that you've tried the Orbi with no wifi security and with security enabled and the units would not connect. Ask them if there is any known problems with there devices connecting to NG Orbi systems...
- Retired_MemberOct 05, 2018
FURRYe38 wrote:
I would contact Whirlpool about this and ask them for help and information.
I doubt Whirlpool will be any help. This is all about forcing a device or Iphone to connect at 2.4
Try turning down the 5g power at the router (if possible), unplug the Sat(s)
This may force your phone (due to low power on the 5G and the distance) to 2.4.