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Forum Discussion
jdb1970
Mar 09, 2020Tutor
Separating bands on my RBR20
I'm having issues with my SimpliSafe security camera connecting/staying connected to my wifi extender. Simplisafe is telling me that the camera must have a dedicated 2.4 ghz line, it will not work o...
plemans
Mar 09, 2020Guru - Experienced User
Also you put you're using an extender with the orbi?
Are you talking about the satellite or do you actually have a wifi extender attached as well?
jdb1970
Mar 09, 2020Tutor
This camera is actually connecting to a satellite and this is actually the only thing connecting to this satellite. Is there a way to set just that satellite to run specifically on 2.4 ghz?
- FURRYe38Mar 09, 2020Guru - Experienced User
Well if it's working then you shouldn't need to separate SSIDs which would break the MESH wifi system which isn't supported by NG. If it's connected then you can leave it connected. IF it only sees or supports 2.4Ghz, it will never use 5Ghz whatsoever.
- jdb1970Mar 09, 2020Tutor
The camera is not connected and I can't get it to connect, that's the issue. I've spent hours trying to get it to connect and I actually did get it to connect once but it didn't last more than a few minutes. SimpliSafe tells me it's because I need a dedicated 2.4 ghz connection.