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Forum Discussion
Mageezer
Jun 15, 2021Aspirant
Serial Number not recognized orbi
I have to do a factory reset on my router because I cannot login to orbilogin.net or 192.168.1.1. When I select the option to login using serial number it says the serial number on the bottom of my ro...
Mageezer
Jun 16, 2021Aspirant
Correct it is the password recovery. It will not accept my serial number. TRIED Everything including making zeros capital O's and vice versa. Called netgear and they wanted me to pay for tech support to login to my own router settings. I even tried the serial number on the two other mesh receivers or whatever they are called. I did do the reset as you say to do it correctly.
CrimpOn
Jun 16, 2021Guru - Experienced User
Factory Reset erases your password. It cannot be recovered. During setup, you can change the password from "password" to whatever you want.(such as the previous password).