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Forum Discussion
Serious Satellite Connectivity Bug
This is not intermittent or difficult to reproduce. I consistently am unable to connect to devices on my Orbi network. I have seen this problem 15-20 times over about 2 weeks and I have power cycle...
I'm not sure what a mud map is but I can describe my home. It's fairly straightforward. I'm in Santa Monica, California, so there is a decent amount of radio interference although most of my neighbors are older and have minimal/old equipment. 1,200 SF townhouse, 45% SF downstairs, 55% SF upstairs. Rectangular layout, router is upstairs in the exact middle with the satellites both being downstairs, one at the front and the other at the back of the floorplan. Given that these are rated to cover 6,000 SF (3 devices) this is fairly overkill but the reason I went for this is because I wanted several devices plugged directly into each Orbi (10 devices in the living room and 2 devices in the kitchen) including AppleTVs, speakers, cameras, etc. This way, their data is concentrated to the max speed wireless backhaul and keeps the user network less busy.
I'll point out that my HEOS system never worked reliably until I got the Orbi. I had tried some other devices and given that I have so many nodes (10) it was a mess. When I got the router and satellite, suddenly I had 99% rock solid performance. This 2nd satellite I ordered is when everything started going wrong. I bought it at Fry's.
Lights on the Orbis have only ever been blue. I have never seen purple. They are basically in the next room, just downstairs, given the smaller size of my place. All materials are wood and drywall. Thankfully these should not impact anything and like I said, with the first kit everything was good.
Speed tests have been reliable. Getting internet from any satellite is not a problem (perhaps because it's only a single backhaul hop). 230mbps down by 23mbps up almost always.
I had an open case a few days ago under my email address, with an attached ability to open an RMA.
benn600 wrote:
I'm not sure what a mud map is but I can describe my home. It's fairly straightforward. I'm in Santa Monica, California, so there is a decent amount of radio interference although most of my neighbors are older and have minimal/old equipment. 1,200 SF townhouse, 45% SF downstairs, 55% SF upstairs. Rectangular layout, router is upstairs in the exact middle with the satellites both being downstairs, one at the front and the other at the back of the floorplan. Given that these are rated to cover 6,000 SF (3 devices) this is fairly overkill but the reason I went for this is because I wanted several devices plugged directly into each Orbi (10 devices in the living room and 2 devices in the kitchen) including AppleTVs, speakers, cameras, etc. This way, their data is concentrated to the max speed wireless backhaul and keeps the user network less busy.
Lights on the Orbis have only ever been blue. I have never seen purple. They are basically in the next room, just downstairs, given the smaller size of my place. All materials are wood and drywall. Thankfully these should not impact anything and like I said, with the first kit everything was good.
Speed tests have been reliable. Getting internet from any satellite is not a problem (perhaps because it's only a single backhaul hop). 230mbps down by 23mbps up almost always.
I had an open case a few days ago under my email address, with an attached ability to open an RMA.
hi so here is what i read
you have a 1,200 SF townhouse and imho the orbi router on its own would cover this , you may just have a case of too much of a good thing , too much wifi overlap is as difficult to deal with as not enough , there is no benefit in over powering wifi as it just confuses the clients
to be honest it sounds like if you cant have ethernet run to those locations you would be better of with a big honking router like the r8500 and a few wireless media bridges that just connected back to the r8500 but did not transmit a client signal
im pretty much 100% sure the orbi router and 2 sats is way to much wifi for your house