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Forum Discussion
benn600
Jun 14, 2017Apprentice
Serious Satellite Connectivity Bug
This is not intermittent or difficult to reproduce. I consistently am unable to connect to devices on my Orbi network. I have seen this problem 15-20 times over about 2 weeks and I have power cycle...
Stkasm
Jul 09, 2017Apprentice
So, I found some time today to do the testing. benn600 unfortunately (or fortunately), I can't reproduce what you're describing. What I did:
1. Connected laptop #1 to Satelite #1, verified BSSID in windows (netsh wlan show interfaces)
2. Connected laptop #2 to Satelite #2, verified BSSID in windows (netsh wlan show interfaces)
3. verified that both laptops are accessible via ping from my ESXi VM running on a host connected to the main home switch (the one orbi router also connects to)
4. verified that lapton #1 and laptop #2 can ping each other (double hop)
5. verified that I can access router and both satelites via individual UIs from a laptop connected to a satelite
My orbi system is in AP mode, if your is not, try switching to AP and let your ISP router do the rest
benn600
Jul 11, 2017Apprentice
Netgear replied to one of my reviews and said that this is looking like a known problem, several other people are experiencing it. They sent me info on trying beta firmware. I also have a new satellite in the mail that I can test. So hopefully either the firmware or the hardware will fix it. I will be a HAPPY camper if it does! I still love Orbi but this problem is terrifying awful.