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Forum Discussion
Serious Satellite Connectivity Bug
This is not intermittent or difficult to reproduce. I consistently am unable to connect to devices on my Orbi network. I have seen this problem 15-20 times over about 2 weeks and I have power cycle...
I spent the time today to reset all 3 of my Orbi devices. Router and both satellites. I exported all of my settings and re-entered them by hand, only changing DHCP reservations and realizing there is a limit of 64 (wtf?) thankfully entered them with a bit of scripting help to expedite the process. I also added port forwarding and my network name/password.
I immediately had the exact same problem. Standing in my kitchen, my Kitchen HEOS and Foscam are accessible. Walk upstairs, near the router, and bam. They are both gone.
The warranty replacement device should be here shortly so I will try swapping out the satellite. I guess I can hope that it is a hardware problem so this resolves it.
No luck!
I received the RMA replacement and installed it in my kitchen. I reset both my living room and kitchen satellites and paired them both. Every single time reproducible steps:
1. Stand near kitchen and view kitchen camera or connect to kitchen speaker.
2. Walk upstairs and stand near the router, both devices are *gone* and I cannot connect to either device, or the satellite itself.
This is definitely a serious problem. While I'm connected to the router on my iPhone (wirelessly) I cannot connect to the other satellite.
I have seen this problem go the other direction where I cannot ping the living room satellite. It almost seems like one direction is damaged while the other is okay. Then it flips back. One direction works while the other doesn't. As if the back-haul can only have one active connection to a satellite at a time.
You received your RMA replacement what? Router or satellite? It's not clear at all, but it sounded like a satellite problem to me.
I received a new satellite, which I don't necessarily agree is the problem. I'm still trying different things.
Your probelm is strange. You mentioned 100 devices with DHCP reservations and you also mentioned a limit of 64 DHCP reservations. Those don't add up. Maybe there's an IP conflict somewhere.
Did you try letting Orbi handle the IPs with no manual reservations?
Did you try using Orbi in AP mode with another router?