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Godders1975's avatar
Godders1975
Initiate
Aug 21, 2021
Solved

Set up issue - NBN FTTP / Orbi RBR50 - Australia

Greetings!   (context) Have been connected to FTTC for a whoile now using an Archer C60 which has been good with no issues at all, however just in the process of moving house to a place with FTTP ...
  • Godders1975's avatar
    Godders1975
    Aug 22, 2021
    Problem resolved.
    Took them to work to check, basically appears the set up didn't complete properly. Firmware updated and all appears to be good.🙏
plemans's avatar
plemans
Guru - Experienced User
Aug 21, 2021

Have you tried setting it up using a pc instead of the app? I'm not a huge fan of the app process. 

What ONT do you have? 

what firmware is on it? (might have updated and factory reset itself)

  • Godders1975's avatar
    Godders1975
    Initiate
    Aug 22, 2021
    Problem resolved.
    Took them to work to check, basically appears the set up didn't complete properly. Firmware updated and all appears to be good.🙏
    • plemans's avatar
      plemans
      Guru - Experienced User
      Aug 22, 2021

      glad to hear you got it fixed. If you mark the solution as solved, it might help the next person with that issue