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Forum Discussion
SgtHulka
Mar 15, 2021Aspirant
Set up Orbi in new house and no have no wifi on Nighthawk in current house
I just set up an Orbi in my new house and went through the registration process. I will be moving here in a month When I got home to my current house I cannot connect to my Nighthawk via wifi. ...
SgtHulka
Mar 15, 2021Aspirant
Crimson, thanks for reply. My Nighthawk R8000 is in my current home. I have been using this network for years. After setting up Netgear account & then the Orbi at the new house, I cannot connect to any device from the Nighthawk (old house)
I can find the WiFi network but when I try to connect I get an invalid password error or a cannot connect error. My wired devices cannot find the server although the toolbar Ethernetr icon says connected to the internet.
I cannot connect to the router using 192.168.1.1. I have tried my Nighthawk pw and my new Orbi pw. So it seems my set up on the Netgear network is involved. I obviously am not very skilled so any help would be much appreciated.
Thanks
CrimpOn
Mar 15, 2021Guru - Experienced User
One thing is guaranteed to work: Reset the Nighthawk.
See page 11 and page 189 of the R8000 User Guide:
https://www.youtube.com/watch?v=M1F0lBnsnkE
This will reset the WiFi SSID/password to what is printed on the product label.
This also means that any devices which are already connected to the R8000 will be disconnected immediately.
To fix that, you have to log into the R8000, open the admin web site using the credentials "admin" and "password" and then reset the WiFi to what it was originally.
Notice that no "app" is involved in this process and no Netgear credentials. This is totally a matter of you and the router.