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Blee2054's avatar
Blee2054
Follower
Nov 02, 2018

Setting up an Orbi RBK43 with an existing router & modem

Hello everyone, 

I am posting this because I am having issues with knowing how to set up my Orbi RBK43 with my already existing router/modem combo. I have the Arris Surfboard which I purchased with seperately for my plan to have all three (Internet, Cable TV, and Phone). What I have researched is that the only way to connect the Orbi with my existing router is to make the Orbi into an Access Point through the settings. I totally understand that, but I am worried that when I do that there will only be one SSID, which before I'd have my 2.4GHz and my 5GHz. I hope someone can tell me how to set up my Orbi to my Arris Surfboard and everything. 

 

Thank you,

Fellow Netgear User

Troubleshooting

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 02, 2018

    The Orbi MESH systems is designed around having a single SSID name and PW for both 2.4Ghz and 5Ghz. The Smart Connect feature built in automatically handles which devices get connected and to what frequency based on how the client devices are designed and what they support. If you need separated SSIDs between frequencies, then the Orbi system may not be best for your needs...

    Modem Combo Units:
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.