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Setting up Orbi Voice with Amazon Alexa
Hello, I am struggling to setup my Orbi Voice (RBS40V) with Alexa. I've accidentally logged in using the wrong Amazon account on the Orbi app on my Android phone. Each time I click on "Login With...
Problem is solved. I had a workaround - I used another Android phone to setup and link the Orbi Voice (RBS40V) with Amazon Alexa.
Thank you both for trying to help.
Yes. I did reboot my phone after uninstalling everything and then I reinstalled the Orbi app to proceed with the setup. But the incorrect Amazon credentials are still there and it did not let me enter new credentials when I tried again.
If you open the RBS40V from the network map in the app and click on Details there's a button to log out of your Amazon account there.
Hi! As you can see from the first photo, I cannot logout as I am not actually logged in as the Orbi Voice is not linked to any Amazon account yet. And I am afraid that if I proceed on linking it to the wrong account, it may cause more issues trying to sort things out.
Whenever I tap on the "Amazon Account" box on the first screen/photo, I get presented with the 2nd screen/photo.
The design of the Orbi setup app is flawed as there is no way to re-enter another Amazon credentials once you entered them in so you're stuck with them just like in my case.
The solution I can think of with regards to the the app is to allow user to enter credentials and default the user id (and password), from the previous session once you click/tap on the "Login with Amazon" button instead of forcing user to use the unwanted credentials.
I apologize if I am not doing it right. The photos do not seem to be displaying properly. Any tips?
Thanks.
Problem is solved. I had a workaround - I used another Android phone to setup and link the Orbi Voice (RBS40V) with Amazon Alexa.
Thank you both for trying to help.