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Forum Discussion
Orbi_Newbie_14
Dec 10, 2021Aspirant
Setting up Orbi Voice with Amazon Alexa
Hello, I am struggling to setup my Orbi Voice (RBS40V) with Alexa. I've accidentally logged in using the wrong Amazon account on the Orbi app on my Android phone. Each time I click on "Login With...
- Dec 12, 2021
Problem is solved. I had a workaround - I used another Android phone to setup and link the Orbi Voice (RBS40V) with Amazon Alexa.
Thank you both for trying to help.
pdeethardt
Dec 10, 2021Apprentice
If you open the RBS40V from the network map in the app and click on Details there's a button to log out of your Amazon account there.
Orbi_Newbie_14
Dec 10, 2021Aspirant
Hi! As you can see from the first photo, I cannot logout as I am not actually logged in as the Orbi Voice is not linked to any Amazon account yet. And I am afraid that if I proceed on linking it to the wrong account, it may cause more issues trying to sort things out.
Whenever I tap on the "Amazon Account" box on the first screen/photo, I get presented with the 2nd screen/photo.
The design of the Orbi setup app is flawed as there is no way to re-enter another Amazon credentials once you entered them in so you're stuck with them just like in my case.
The solution I can think of with regards to the the app is to allow user to enter credentials and default the user id (and password), from the previous session once you click/tap on the "Login with Amazon" button instead of forcing user to use the unwanted credentials.
- Orbi_Newbie_14Dec 11, 2021Aspirant
I apologize if I am not doing it right. The photos do not seem to be displaying properly. Any tips?
Thanks.
- Orbi_Newbie_14Dec 12, 2021Aspirant
Problem is solved. I had a workaround - I used another Android phone to setup and link the Orbi Voice (RBS40V) with Amazon Alexa.
Thank you both for trying to help.