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Forum Discussion
Orbi_Newbie_14
Dec 10, 2021Aspirant
Setting up Orbi Voice with Amazon Alexa
Hello, I am struggling to setup my Orbi Voice (RBS40V) with Alexa. I've accidentally logged in using the wrong Amazon account on the Orbi app on my Android phone. Each time I click on "Login With...
- Dec 11, 2021
Problem is solved. I had a workaround - I used another Android phone to setup and link the Orbi Voice (RBS40V) with Amazon Alexa.
Thank you both for trying to help.
Orbi_Newbie_14
Dec 10, 2021Aspirant
Hi! As you can see from the first photo, I cannot logout as I am not actually logged in as the Orbi Voice is not linked to any Amazon account yet. And I am afraid that if I proceed on linking it to the wrong account, it may cause more issues trying to sort things out.
Whenever I tap on the "Amazon Account" box on the first screen/photo, I get presented with the 2nd screen/photo.
The design of the Orbi setup app is flawed as there is no way to re-enter another Amazon credentials once you entered them in so you're stuck with them just like in my case.
The solution I can think of with regards to the the app is to allow user to enter credentials and default the user id (and password), from the previous session once you click/tap on the "Login with Amazon" button instead of forcing user to use the unwanted credentials.
Orbi_Newbie_14
Dec 10, 2021Aspirant
I apologize if I am not doing it right. The photos do not seem to be displaying properly. Any tips?
Thanks.
- Orbi_Newbie_14Dec 11, 2021Aspirant
Problem is solved. I had a workaround - I used another Android phone to setup and link the Orbi Voice (RBS40V) with Amazon Alexa.
Thank you both for trying to help.