NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Setting up used RB20 Orbi in new home
My mother recently passed away, and I am trying to set up her old Orbi in my brothers house. When I try to connect with the Orbi app, I don't see the ORBI95 network. I only see Mercnet, my mothers ...
Couple of options, if you know the PW for the current wifi, then you can use this to gain access to internet services.
If you know the admin and password for the RBRs web page, you can gain access here and setup the RBR using a PC or laptop.
Otherwise if you don't have any of this information, you'll need to factory reset the RBR and setup from scratch.
Press the reset button for 15 seconds then release. Walk thru the setup wizard with a wired PC or give the Orbi app a try.