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Forum Discussion
Setup: There is NO ORBI WIFI option in Settings > Wifi
Trying to set up for the first time. I have internet connection and wifi connection. Using the Orbi app, setup instructions say to "Connect to the Orbi Wifi Network" but when I go to Settings > Wifi ...
hogg66 wrote:Trying to set up for the first time. I have internet connection and wifi connection. Using the Orbi app, setup instructions say to "Connect to the Orbi Wifi Network" but when I go to Settings > Wifi there is no Orbi Network. Only the wifi network that I am using.
Also get "Orbi Not Found"
Local Network IS enabled.
I have a brand new modem that has wifi and it is all set up so maybe I don't need the Orbi system. Or maybe that is the issue.
Very strange. Could you please describe what sort of device the Orbi "app" is running on?
What is supposed to happen with a brand new Orbi is that it will create a WiFi network with the SSID/password that is printed on the product label. It does not matter how many other WiFi networks are available, another WiFi network will simply appear.
If the Orbi is "not new" (perhaps returned to Amazon or Best Buy), it may have been set up already and given a different WiFi name. When it is powered on, a new network will appear that was not present before, but it will not be "ORBI##"
The solution in this case is to Factory Reset the router: