NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Shotty Wifi and Satellite Will Not Stay Connected
II recently just moved from a single level place (1000 sq. ft.) to a split level home(1500 sq. ft.) and never had the problems I am currently dealing with. Before I moved, I only had an issue with an...
What happens if you don't separate the SSIDs. SSID separation is not supported. Can cause problems or users can see side effects.
Distance between RBR and RBS is important as well. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
I will combine the SSIDs and try again. As far as the pairing goes, I am always getting the blue light when they sync.
You may see a config sync message in the status about the RBS on the RBRs UI.
Factory reset the system and setup from scratch. Try the following as well:
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).