NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ned_O
Nov 20, 2018Aspirant
Should I buy from Verizon or Amazon?
Hi I am a Verizon Fios TV/Phone/Internet customer.
I currently have the FIOS actiontec router and a moca extender.
My contract is up and the wifi is not keeping up to all the devices in the house...
Ned_O
Nov 21, 2018Aspirant
Thanks.
I know that the firmware and this support will come from verizon if you buy from them and from netgear if you buy from Amazon. Wondering if anyone has experience with both firmwares and if one is better. At least as far as FIOS is concerned.
Getting firmware from Netgear would normally be preferable, I would assume it would be more current. But does the verizon one do anything special to interact with the FIOS router or ONT?
FURRYe38
Nov 21, 2018Guru - Experienced User
Yes, NG does work on keeping there systems up to date. It does take a while for NG to release so user need to keep an eye on NG support site.
Most ISP can interact with there service interface HW. However I only presume thats on a diagnostic need or when troubleshooting with customers.