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Forum Discussion
Signal occasionally down for seconds
Hi, No issues with the speed, but sometimes the signal is off for one or a few seconds. I don't mind, but the kids doing games with the outside world get kicked out due to the signal being down f...
Hi,
some answers:
Firmware version V2.5.2.4
2 satellites, signal loss was/is on Satellite 2, we changed the satellites and it happened on Satellite 1 and 2 for a short moment.
No wired divices direct on RBR50, 4 wired devices on Satellite 1and 2 wired devices on Satellite 2. WiFi on on all satellites.
Backhaul connection is 'good' according to web application (Orbilogin etc.). Not watched during signal loss, but the "missing seconds" is maybe to short to be detected.
The very short signal loss is persistent, even after multiple factory resets.
Are the dropouts happening on the wired devices?
Are they happening on ALL wireless devices connected to the suspect satellite?
Trying to see a pattern.. isolating the problem to the type of connection, and seeing if the problem is with a specific wireless client device, or with the satellite (in which case, it should happen to all wifi devices connected to that satellite).
There are newer firmware on the Orbi download pages. You could try that (read up on problems that are happening with those). If you don't brick the Orbi, you can downgrade the firmware back to 2.5.2.4.