NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Thelis
Dec 24, 2020Aspirant
Signal occasionally down for seconds
Hi, No issues with the speed, but sometimes the signal is off for one or a few seconds. I don't mind, but the kids doing games with the outside world get kicked out due to the signal being down f...
vajim
Dec 24, 2020Master
Neighbors?
CrimpOn
Dec 24, 2020Guru - Experienced User
Are the devices that have problems connected at both 2.4G and 5G (some of each)?
(If only devices connected at 2.4G have problems, it would be helpful to know if there are any known 2.4G appliances close by
such as microwaves, cordless phones operating on the 2.4G band, etc.)
Devices connected directly to the router never experience these signal interruptions?
(if devices connected to the router never lose signal, this points toward a problem with the satellite or the backhaul to the satellite)
Are the satellites each connected to the Orbi router, or do they "Daisy Chain"?
(if both connected directly, it is a good idea to uncheck "Enable Daisy Chain" on the Advanced Tab,
Advanced Setup, Advanced Wireless setup.)
There is a very remote chance that the satellite backhaul signal is being forced to move to avoid weather radar.
Enable telnet on the Orbi debug page: http://orbilogin.net/debug.htm (toward the bottom of the page)
Use a telnet program to connect to orbilogin.net
Type this command: cat /var/radardetect.log
(Caveat: This file is not present on my own Orbi, which indicates either (a) that my Orbi has never detected radar signals, or (b) that this command is invalid or no longer works.)