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Forum Discussion

Tnerb123's avatar
Tnerb123
Tutor
May 08, 2018

Since 2.1.* update speed test through the mobile app crashes the network

Ever since the first 2.1.* update the mobile app will crash the router when you do a speed test through the orbi app.  Not sure what is happening since the logs get wiped on reboot.  I am also seeing...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 08, 2018

Try a factory reset and set up from scratch on the router.

  • Tnerb123's avatar
    Tnerb123
    Tutor
    May 08, 2018

    Did but it did nothing. :(

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 09, 2018

      Might contact the moderator and ask for additional help and information:

      DarrenM