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Forum Discussion
mangyj
May 19, 2020Aspirant
SiriusXM Blocked On RBR50
I installed my Orbi RBR50 (indicates "RBK50" on the box though) over a week ago. It initially worked great. No problems whatsoever. Suddenly today I can no longer stream SiriusXM over the Orbi ...
- May 19, 2020
Jetdrive wrote:I remember a post about this very same issue in the past but can't remember the resolution.
It's possible it was doing a factory reset after turning off Armor. Might be worth a try.
Doing a factory reset will definitely eliminate Armor, because one of the first things that comes up on the web interface during the configuration is a screen recommending that Armor be installed. I always say (politely), "Not a chance in hell."
I just did a search on the Armor community forum for "SiriusXM" and got zero hits. One would think if Armor does not play well with SiriusXM, somebody would have mentioned that in the Armor forum.
Have you tried changing to a different DNS server, such as Google 8.8.8.8 or Cloudflare 1.1.1.1 ?
mangyj
May 19, 2020Aspirant
Thank you for the quick reply and info on the "K", CrimpOn.
SiriusXM definitely worked before today I played it every day through the Orbi connection until it stopped working today. I should have stated that, sorry. Nothing has changed.
Thanks again!
MANGYJ
Jetdrive
May 19, 2020Luminary
I remember a post about this very same issue in the past but can't remember the resolution.
It's possible it was doing a factory reset after turning off Armor. Might be worth a try.
Anyone else remember?
Edit: The issue was not being able to turn off Armor. I searched the forum and found the resolution was to turn off Armor and then factory reset the Orbi router.
- CrimpOnMay 19, 2020Guru - Experienced User
Jetdrive wrote:I remember a post about this very same issue in the past but can't remember the resolution.
It's possible it was doing a factory reset after turning off Armor. Might be worth a try.
Doing a factory reset will definitely eliminate Armor, because one of the first things that comes up on the web interface during the configuration is a screen recommending that Armor be installed. I always say (politely), "Not a chance in hell."
I just did a search on the Armor community forum for "SiriusXM" and got zero hits. One would think if Armor does not play well with SiriusXM, somebody would have mentioned that in the Armor forum.
Have you tried changing to a different DNS server, such as Google 8.8.8.8 or Cloudflare 1.1.1.1 ?
- JetdriveMay 20, 2020Luminary
You might want to check the status of your XM subscription. Also give it a try on cellular data to see if it really is a problem with the Orbi.
- mangyjMay 20, 2020Aspirant
JetDrive,
Before I turned to the community, I switched back to my old weaker (non Orbi) WIFI, and SiriusXM worked perfectly, Then back to Orbi, still refused to cooperate. Good question though.
- mangyjMay 20, 2020Aspirant
CrimpOn,
Thanks you for the suggestions. I am going to simply do the factory reset. I'm sure more SiriusXM subscribers would be complaining if it were product-wide issue. I assure you something went haywire with my particular setup. Thanks again!
- mangyjMay 20, 2020Aspirant
JetDrive, Thank you.
I was hoping to not go through the install process again, but this does seem to be the best solution. I don't know if it's just me, but it seems to take forever, and Murphy's law is always looming. I appreciate your help.
MANGYJ
- mangyjMay 20, 2020Aspirant
Interesting! I did a factory reset on both the satellite and main router, and I went through the setup process again. In even re-installed the app. It was much less painful the 2nd time around. I was not promoted to install Armor this time, and it was present and activated after my setup process was complete. I almost freaked. But then I tried SiriusXM, and it works! Thank you everybody for your suggestions. I think I'll rest easier after the Armor trial period expires, but for now I'm good. Thank you everybody.
- CrimpOnMay 20, 2020Guru - Experienced User
mangyj wrote:I was not promoted to install Armor this time, and it was present and activated after my setup process was complete. I almost freaked.
Was this setup done using the Orbi web interface or with the Orbi "app"?
- mangyjMay 20, 2020Aspirant
I reinstalled using the Orbi App on my S9.