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Forum Discussion
Sites inaccessible because of Circle since last firmware
Since firmware 2.1.4.10 some sites are inaccessible (eg blogspot.com, icloud.com) with Circle enabled, even with no filter level. By disabling Circle, everything works perfectly. Obviously, with th...
I have escalated this issue to engineering and will let you know what I find out about this issue.
DarrenM
Thanxs DarrenM !
I disabled Circle... for the moment
Our engineers are looking into this if someone could help that is having this issue please send me a PM with your Orbi serial number, when you first started seeing this issue and your debug log where you can get to by going to https://192.168.1.1/debug.htm start a capture then enable circle try to visit a blocked site and then stop the capture and send me that file.
Thanks
DarrenM
Well, after re-enabling circle, it appears to be working now.Spoke too soon, it eventually started doing the same thing again. Will send logs.
Our partner, Circle, confirmed that their service suffered some downtime affecting some of our customers. The issue is resolved now and Circle should function as intended. We are sorry for the inconvenience this may have caused. Please let us know if you still see any issues
Let me know if the issue still presists and we can look into it futher.
DarrenM