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AMExtreme's avatar
AMExtreme
Aspirant
Aug 31, 2017
Solved

Sky Q TV connects to orbi network, but then drops out

I have set up an orbi network, successfully connected all my devices, except my sky Q box. The sky Q box initialliy connects to the orbi network, and then finds my BT home hub (acting as a gateway to...
  • AMExtreme's avatar
    AMExtreme
    Sep 06, 2017

    All sorted. Turns out it was a setting on Sky Q which was causing the problem. I needed to have the standby mode on each box set to ECO and not to Active. Why that would impact comms on the network I have no idea, but it was worked perfectly since then!!