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Forum Discussion
Slow speeds for Orbi satelite
Hello! I'm shocked that Netgear doesn't let you ask support a question unless you pay more. In any case, I have an Orbi AC3000 router and one satelite. This is my first mesh system. When connecte...
Many questions:
Whats the firmware used on the Orbi's?
What device are you using to get your speed numbers? Is it a WiFi device that supports 5G?
Can you verify the device is connected to the Orbi router or the satellite using the Orbi Web interface when measuring the speeds?
How are you measuring these spped values? which app?
Can you connect a laptop or something to the ethernet port on the satellite to see the speeds you are getting from the satellite-router link (which is cat6, I know..)?
My approach is: First verify that the router's ethernet ports and Wifi connections are functioning as expected.
Then verify that the satellite's ethernet ports are functioning as expected.
Then check the performance of the satellite's WiFi interface.