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Forum Discussion
oohtruck1
Jul 24, 2020Aspirant
Slow upload speeds at night with RBR50
Something weird started happening about 6 weeks ago where every single night, roughly from 8pm to 11pm, my upload speeds slow to a crawl. It will go from it's usual speed of 20mbps to anywhere from ....
plemans
Jul 24, 2020Guru - Experienced User
Does the issue happen if you're hardwired into the spectrum modem during the slowdown?
its pointless to troubleshoot the orbi if it still happens with a computer directly attached to the modem.
The current firmware is 2.5.1.16 (looks like .32 was pulled for some reason)
Mikey94025
Jul 26, 2020Hero
plemans wrote:Does the issue happen if you're hardwired into the spectrum modem during the slowdown?
its pointless to troubleshoot the orbi if it still happens with a computer directly attached to the modem.
The current firmware is 2.5.1.16 (looks like .32 was pulled for some reason)
I strongly agree with plemans suggestion - First isolate the issue by performing a test using a computer connected directly to your ISP modem (no Orbi) when you notice the performance issue. Use a browser with speedtest.net before and after. If the speed is slow for both the Orbi and when connected directly to your ISP modem, then you've proven it is your internet service and not the Orbi. If the speed is different, we need to do further tests because it points to something with the Orbi.