NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Endurs's avatar
Endurs
Follower
Jun 11, 2018

Slow WiFi - Orbi RBR20

Good Evening,   I recently purchased an Orbi AC2200 from Costco.  Model number is RBR20.  The router itself gets around 350 mbps (on a 400 mbps connection), but nothing else gets over 15 mbps.  I...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 11, 2018

Maybe a issue with the phone. 

Besure your wired LAN cable speeds are good. If this and other wifi devices work well. Possible issue with this particular phone. 

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

  • cjd0005's avatar
    cjd0005
    Aspirant
    Oct 03, 2018

    How do you change those settings? I can't seem to do much in the app.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 03, 2018

      Need to make those changes with a PC and log into the routers web page...