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Forum Discussion
QC91
Dec 17, 2019Aspirant
Slow WiFi 2.4 GHz on Orbi
We have an RBR50 with 2 Satellites we Just Started to have slow Speed on the 2.4 GHz WiFi only, we have had the RBR50 for just over 1 Year and have never had any Speed issues, we have not moved any...
FURRYe38
Dec 17, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
There is new FW available as well, v2.5.1.8:
https://community.netgear.com/t5/Orbi/Firmware-v2-5-1/m-p/1837523/highlight/true#M78418
New FW is working for me and others.