NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dgfamilypa
Jan 02, 2019Aspirant
Slow WiFi on orbi with gigabit Fios
NETGEAR - Orbi AC2200 Tri-Band Mesh Wi-Fi System (3-pack) Model:RBK43-200NAS Hi, I just upgraded my Fios internet to gigabit service. WiFi was amazing but not throughout the house. Fios WiFi Do...
Dgfamilypa
Jan 02, 2019Aspirant
My responses are below after ***
I also attached a pic of my wireless settings
None of the suggestions worked.
What FW is currently loaded? ***2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? ***Fios-G1100
What is the size of your home? Sq Ft? ***Main router in 500sf addition, satellites in 1600 sf (total 2100) this system is rated for 6000sf
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
***Within 30 ft
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
***2.4 has 01-11 available (I am now set to 01) 5ghz has 36-48 available I am now set to 36
Any Wifi Neighbors near by? If so, how many? ***2
What WPA security modes are you using? ***WPA2-PSK [AES]
What devices are you using to speed test? ***iPhone 10, Apple TV
Are wired speed tests with a PC connected to the router good? ***No same as wireless
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. ***Didn’t help
I also attached a pic of my wireless settings
None of the suggestions worked.
What FW is currently loaded? ***2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? ***Fios-G1100
What is the size of your home? Sq Ft? ***Main router in 500sf addition, satellites in 1600 sf (total 2100) this system is rated for 6000sf
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
***Within 30 ft
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
***2.4 has 01-11 available (I am now set to 01) 5ghz has 36-48 available I am now set to 36
Any Wifi Neighbors near by? If so, how many? ***2
What WPA security modes are you using? ***WPA2-PSK [AES]
What devices are you using to speed test? ***iPhone 10, Apple TV
Are wired speed tests with a PC connected to the router good? ***No same as wireless
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. ***Didn’t help
FURRYe38
Jan 03, 2019Guru - Experienced User
Dgfamilypa wrote:
My responses are below after ***
I also attached a pic of my wireless settings
None of the suggestions worked.
What FW is currently loaded? ***2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? ***Fios-G1100 This is a modem/router combo unit:
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the size of your home? Sq Ft? ***Main router in 500sf addition, satellites in 1600 sf (total 2100) this system is rated for 6000sf
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
***Within 30 ft
Try moving the satellites farther away from the router. 30 feet to start so there isn't too much wifi over lap.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
***2.4 has 01-11 available (I am now set to 01) 5ghz has 36-48 available I am now set to 36
Any Wifi Neighbors near by? If so, how many? ***2
What WPA security modes are you using? ***WPA2-PSK [AES]
What devices are you using to speed test? ***iPhone 10, Apple TV
Are wired speed tests with a PC connected to the router good? ***No same as wireless
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. ***Didn’t help