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Forum Discussion
Slow wifi with Orbi RBR20 and satellites
One, last ditch attempt before these go back to the store. I have Gig ethernet to my home. A wired connection gives me 973 Mbps download. Before Orbi I could get 900+ Mbps wifi but the kids complaine...
Thanks for your response. I am testing with Linux laptop and Windows laptop.Also the speedtest within the Orbi itself.
I believe I have found the problem but not sure of the solution yet. I noticed some lights on my cable modem ports were flashing green (including the one connected to the Orbi) and some were flashing yellow. It turns out that yellow means 1Gig ethernet connection and green means 100 Mbps connection. So I logged into the Orbi again and looked at the port statistics for the ethernet ports. It turns out the connection from the Orbi back to the Hitron cable modem/router is only 100 Mbps so that is where the bottleneck is. Both the Orbi ports and the Hitron port support Gig ethernet. So now I just have to figure out why the port is only operating at 100 Mbps.
If your modem has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Hopefully you can try one of these after you get your modem check out and working correctly.
Cameron49 wrote:Thanks for your response. I am testing with Linux laptop and Windows laptop.Also the speedtest within the Orbi itself.
I believe I have found the problem but not sure of the solution yet. I noticed some lights on my cable modem ports were flashing green (including the one connected to the Orbi) and some were flashing yellow. It turns out that yellow means 1Gig ethernet connection and green means 100 Mbps connection. So I logged into the Orbi again and looked at the port statistics for the ethernet ports. It turns out the connection from the Orbi back to the Hitron cable modem/router is only 100 Mbps so that is where the bottleneck is. Both the Orbi ports and the Hitron port support Gig ethernet. So now I just have to figure out why the port is only operating at 100 Mbps.