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Forum Discussion

tosehee's avatar
tosehee
Aspirant
Oct 13, 2018

Slow wired download speed with AT&T Gigabit

I have AT&T Gigabit, and if I connect directly to the modem, I get 900mbps down/up. However, if I connect through Orbi (wired), the upstream remains the same, but the downstream cuts in half.   I...
Troubleshooting
tosehee's avatar
tosehee
Aspirant
Oct 13, 2018

Tried AP mode with connected to LAN Port. The download speed is exactly same.....

 

Any other idea?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 14, 2018

I would contact NG support and ask for additional help and information. Others have reported getting 900Mb on the down. Possible either there is a incompatbility between the ISP modem and the Orbi router or the router could be faulty..

Christian_R

  • tosehee's avatar
    tosehee
    Aspirant
    Oct 15, 2018

    Do you have a reference to these thread? 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 16, 2018

    I don't, been a while since they were posted. Please contact NG support and go from there. 

    You can check the Recommendation links to the left side of this thread to see if anything is listed there or do a search. 

     

     

    tosehee wrote:

    Do you have a reference to these thread?