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Forum Discussion
Smart Plug NOT Connecting to Orbi Mesh RBR50 - Main and Satellite
Purchased some smart wifi plugs that are only 2.4 ghz. Orbi was supposed to be this great and automatic mesh system but my smart plugs are not connecting. For someone who is not super techy... I wo...
Thank you for asking! I wasn't sure what to post. I purchased the TECKIN Smart Outlet and utilized the "Smart Life" app on my phone. I went through the prompts to connect and got the rapidly blinking light etc, but no connection. No devices would show up on the app. I emailed the TECKIN company and have yet to get a response from them. I was under the impression that orbi was both 5 and 2.4 to optimize connections. I thought that it would work with both. I figured that the ghz was the issue because the app seemed to work, aside from the device not showing up part...
Yeah, I have exactly the same problem as you do. I plugged the Teckin SS31 outlet literally a meter away from my Orbi router(router, not AP, DHCP enabled), and disabled my 5G SSID broadcasting, still doesn't work. I am not sure what went wrong here. Looking for answers from both Netgear and Teckin.