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thegtguy's avatar
thegtguy
Aspirant
Nov 23, 2020

Sold my Orbi - How do I remove it from my profile?

How does one disassociate an Orbi from ones account?  Sold it.

 

Thanks.

 

Mark

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  • CrimpOn's avatar
    CrimpOn
    Guru
    Nov 23, 2020
    thegtguy wrote:

    How does one disassociate an Orbi from ones account?  Sold it.

    What seems to have worked for others in this situation (both sellers and buyers) is to send a private message to one of the forum moderators by clicking on their screen name. (moderators have a "capital N" after their name where the rest of us have some goofy symbol).  Include enough information to allow them to contact you and fix the situation (name, email, model & serial number).  Netgear prefers that users not post personal information in the public forum.

     

    I have no idea why Netgear does not provide an on-line method  to remove products. 

      • CrimpOn's avatar
        CrimpOn
        Guru
        Nov 23, 2020
        thegtguy wrote:

        Thank you. Will do.

        If this "works for you", it would be nice if you could return and mark the post "Solved". 

        Reason: I keep giving this advice, and am not entirely sure whether people have success or if they simply give up.