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Forum Discussion
Sold my Orbi - How do I remove it from my support profile?
Hello Everyone, I sold my Orbi. How do I remove it from my MyNETGEAR account so the new owner can have it under his account and active the security service?
Does this work?
If not, you may need to contact NG support.
I had previously removed the Orbi app on my iPhone... I just reinstalled it... but it's empty... no trace of my previous Orbi.
when trying to contact support, it says my 90 days support is over... and my options are either check the FAQ or write here on the cummunity.
that said, I already have an opened case for a little problem I had... I will try to send my request through this case.
hopefully...
in the meantime, I've also contacted bitdefender support to ask them to delete my account... this may also help resolving the issue with Netgear Armor.