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Forum Discussion

mariogaucher's avatar
mariogaucher
Aspirant
Nov 20, 2019

Sold my Orbi - How do I remove it from my support profile?

Hello Everyone,    I sold my Orbi.  How do I remove it from my MyNETGEAR account so the new owner can have it under his account and active the security service?
wttewaall's avatar
wttewaall
Aspirant
Apr 22, 2020

I've sold my Orbi System and I can't figure how to "disassoicate it" from me.  The new owner texted me and it's all in my  profile. I have contacted Bitdefender for my Armour and they have said that it was forward to NG.  

 

Any help on this topic would be appreciated. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 22, 2020

Please contact NG or the forum moderator to help you out. 

Thank you. 

wttewaall wrote:

I've sold my Orbi System and I can't figure how to "disassoicate it" from me.  The new owner texted me and it's all in my  profile. I have contacted Bitdefender for my Armour and they have said that it was forward to NG.  

 

Any help on this topic would be appreciated.