Sold router, delete from account and delete account

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Retired_Member wrote:

Hello - i sold my router and satellites and need to remove them from my netgear account and then also delete my account.  Thanks!

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Netgear does not seem to have a mechanism for customers to modiify their account records (delete, sure, but then there is no access to change it!)  What seems to have worked for  others is to send a private message to one of the forum moderators explaining the situation.

(by clicking on their screen name, such as Blanca_O - notice moderators have a "capital N" after their screen name where the rest of us have a goofy symbol).  Include personal information, like your name, how to contact you (email), model and serial number, etc.  which should not be posted on a public forum.

Good Luck - and thanks for thinking ahead so that the person who bought them ... (oh, dear. you do remember the serial numbers?)

Hi Retired_Member

I have sent you a message. Please check your inbox.

Regards,
Blanca
Community Team