NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lightmaster
Jun 10, 2018Tutor
Solution to fix Orbi Satellite flashing white forever/failed upgrade
TL;DR
If your satellite upgrade fails and is stuck with the white pulsing led forever, follow Netgear's instructions for a manual upgrade, but do not download their TFTP2.exe file, use this one on ...
- Aug 13, 2018When the satellite is in Recovery mode, it will not ask for a DHCP address, and instead will only use 192.168.1.1. Also, you'll have to have it connected directly to your computer. If router is set for that subnet, it'll already take 192.168.1.1, so you'll have IP conflicts and likely be unable to see the satellite with an IP scanner. You *might* be able to reassign the router's IP, but then again you could just save a lot of trouble by connecting the satellite directly to computer. Plus a direct connection has the lowest chance for a corrupted upload.
shrickus
Aug 13, 2018Guide
Incidentally, when I connect port #1 of the satellite into port #2 on the router and boot up the satellite (unconfigured), does it request a dynamic IP address from the router? Or does it use some default IP address?
If it *is* requesting a dynamic address, would the router HAVE to be in "router" mode to serve an address? I'm asking because I have the router set to "Access Point" mode, since I am only using it for wireless devices to connect to my Arris cable modem (without any active radios). So I'm still using the cable modem as my DHCP server, and it is correctly handing out ip addresses to the wireless clients that are connecting directly to the Orbi router -- only the Orbi satellite cannot seem to connect.
FURRYe38
Aug 13, 2018Guru - Experienced User
The satellite will be asking for an IP address...if the Orbi is in AP mode and connected to another host router, it should get an IP address from this server thru the Orbi in AP mode...check with this main host router to see if anything appears there.