NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tutor

Jun 10, 2018

Solved

Solution to fix Orbi Satellite flashing white forever/failed upgrade

TL;DR If your satellite upgrade fails and is stuck with the white pulsing led forever, follow Netgear's instructions for a manual upgrade, but do not download their TFTP2.exe file, use this one on ...

Troubleshooting

lightmaster
Aug 13, 2018
When the satellite is in Recovery mode, it will not ask for a DHCP address, and instead will only use 192.168.1.1. Also, you'll have to have it connected directly to your computer. If router is set for that subnet, it'll already take 192.168.1.1, so you'll have IP conflicts and likely be unable to see the satellite with an IP scanner. You *might* be able to reassign the router's IP, but then again you could just save a lot of trouble by connecting the satellite directly to computer. Plus a direct connection has the lowest chance for a corrupted upload.

Guru - Experienced User

Aug 13, 2018

Awesome. Glad it worked and thanks for posting the steps.

Enjoy.

Initiate

Jan 17, 2019

Solution worked for me too!! thanks!!

FURRYe38
Guru - Experienced User
Jan 17, 2019
Glad it worked for you. Enjoy. :smileywink:

jmslw wrote:

Solution worked for me too!! thanks!!
- suttonr
  Initiate
  Feb 12, 2019
  This worked for me too so thanks all. I set my pc network addapter to 192.168.1.10 so i guess ip doesnt matter as long as the orbi red light is flashing. Gave me default gateway of 192.168.1.1. Bit of a pain really why cant they just set it possible to firmware via usb flash hold reset for 30 seconds or something easy like that ?
  
  dont think most people would want to start using tftp although it is easy enough when you give it a go.
  
  now got main orbi and 4 satellites working fine on all hard wired lan
  
  Thanks again.
  - FURRYe38
    Guru - Experienced User
    Feb 12, 2019
    Glad you got yours working as well. Thanks for letting us know.
    
    Enjoy. :smileywink:
    
    suttonr wrote:
    
    This worked for me too so thanks all. I set my pc network addapter to 192.168.1.10 so i guess ip doesnt matter as long as the orbi red light is flashing. Gave me default gateway of 192.168.1.1. Bit of a pain really why cant they just set it possible to firmware via usb flash hold reset for 30 seconds or something easy like that ?
    
    dont think most people would want to start using tftp although it is easy enough when you give it a go.
    
    now got main orbi and 4 satellites working fine on all hard wired lan
    
    Thanks again.