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adina35's avatar
adina35
Follower
Feb 15, 2023

Solved a Satellite to Router Synch Issue on My Orbi

I had a maddening issue. The internet was coming in fine to my Arris Surfboard 8200 Docsis 3.1 modem. It was porting fine to my Orbi router (RBR50). For whatever reason, though, my router and satellite (RBS50) stopped synching. As a result, the devices in my house which could connect to the router were fine, but those connecting to the satellite were SOOL. This often was the same device depending where in the house one was.

Once I isolated it to the satellite, I tried power cycling the router and satellite, synching again and again. Nothing. Finally, I did a five second paper clip reset of the satellite only. Boom. Nearly immediately synched to the router with beautiful blue oval colors.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Glad you figured out a solution and posted it here. Maybe it'll help someone in the future. 

    A backup is always a good idea to have when you're messing around with resetting devices 🙂