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"Solved" Cable to shop wasn't needed 100ft away; but having Port open issues with camera 2 Cloud
My original thread has been "solved" but I wanted to add to it. https://community.netgear.com/t5/Orbi/Cat5or6-cable-to-shop-100ft-away-from-router-Can-I-add-a-second/m-p/2121924 I was going to bury...
Yes. It's just not working for whatever reason. The ISP Modem wifi is turned off, etc, etc. The security company has done 1000's of these. We don't know why it isn't working.
I'm probably not being clear. The ISP WiFi has nothing to do with the ISP router function. What you want is for the ISP to put their device into "bridge" or "passthrough" mode.
Okay. Thank you and thank you for being "clear." I'm not well versed on these things. I will try requesting that.
I was able to talk to the ISP and have them fix the modem so I could log in. The shared key wasn't working so neither I or the security tech guy could log in on their previous visits. As soon as I was in there was a "bridge mode" enable or disable widget on the home page. I hit enable like you suggested. The guy reading from the ISP playbook said they don't suggest it, but he didn't know why. Anyway, I'm hoping this will be the "fix." I will report back. As usual, thank you for your help.
The Modem did say that my router may need to be reconnected to the Modem for it to work properly. Should I just unplug it from the Modem and plug it back in? Or do I need to unplug it, turn the Orbi off, turn it back on, and then plug it back in?