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Forum Discussion
Some error occurred while enabling/disabling remote management
When selecting to enable Remote Management on the orbi app, a message comes up saying “Some error occurred while enabling/disabling remote management”. Anyone have any ideas? Orbi WiFi System (R...
The attached screen shot is about firmware update, not Remote Management. Can you please post a picture of the error message?
- Sure
Attached the error pictureGeez, "some error" is not particularly helpful. This appears not to be the first time someone has run across this. A Google search for that phrase turned up a number of hits, not all of them on the Netgear Orbi. This forum post seems to indicate a solution:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-remote-management-not-working/m-p/1649177#
I am not entirely certain which "reset" this use did (there are two). Just pressing a sharp object (such as an unbeent paperclip) into the tiny "Reset" hole for 1 second will "reset" the Orbi and restart it. A more drastic step is to perform a "Factory Reset":
https://www.youtube.com/watch?v=cMw4ePACgc4 This requires you to set it up again, which can be tedious.
There is a chance that people who pariticipate in the community forum specifically for the Orbi "app" may have more insight.
You might want to post there.
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
