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Forum Discussion
kinwolf
Jul 28, 2022Guide
Some stations on TuneIn blocked 80% of time behind the Orbi RBR50
Hi, Some local radio stations are blocked when trying to access them through itunes, on a device connected to the home network, which uses Orbi RBR50 + 2 satellites. After months(not kidding) ...
- Aug 05, 2022
Very strange. I just now connected my Android phone to a second Orbi RBR50 which is connected to the primary RBR50 (that makes two Orbi routers it has to go through) and TuneIn Radio gets ICI Montreal, Ottowa, and Quebec just fine. TuneIn works through my Orbi, but not through yours.
So I wonder, "what could be different between Orbi and Google WiFi routers?" This sounds as if the Domain Name System is not resolving the internet address of those stations. The default setting for Orbi routers is to use whatever DNS servers the Internet Service Company suggests. I have changed mine to use CloudFlare (1.1.1.1) and Google DNS (8.8.8.8) - not for any specific reason; I just like changing things. Wonder what the default DNS server configuration for Google WiFi??? Would they, for example, default to Google DNS?
Sorry for the long digression. Would it be convenient to go into the Orbi web administration, Basic Tab, the Internet Menu, and change the DNS to use Google DNS (8.8.8.8 and 8.8.4.4)??
KevinLiT
Jul 28, 2022NETGEAR Moderator
Hello kinwolf,
Welcome to the NETGEAR Community!
The latest firmware at this time for your RBK50 is FW v2.7.4.24.
Please navigate to the links below to manually update your RBR50 and RBS50 to the latest firmware.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
Please let me know if this helps!
Best,
Kevin
Community Team
- kinwolfAug 05, 2022Guide
The problem is the Orbi, there is no denying that since if I put my old Google wifi as the router, everything works fine. Put the orbi back there, bang, station blocks most of the time. I'm not saying all stations are blocked though, but the one I listen to in the morning, 106.3 quebec, is.
The problem happens on tunein on alexa, the windows app, the tunein website, all of them.
I have updated the firmware(weird that it doesn't detect that version in the admin interface), same result(I did mention the problem was across mutliples firmware, so I wasn't expecting a miracle there.)
Any way to debug why the stream seems blocked by the orbi?
- CrimpOnAug 05, 2022Guru - Experienced User
Very strange. I just now connected my Android phone to a second Orbi RBR50 which is connected to the primary RBR50 (that makes two Orbi routers it has to go through) and TuneIn Radio gets ICI Montreal, Ottowa, and Quebec just fine. TuneIn works through my Orbi, but not through yours.
So I wonder, "what could be different between Orbi and Google WiFi routers?" This sounds as if the Domain Name System is not resolving the internet address of those stations. The default setting for Orbi routers is to use whatever DNS servers the Internet Service Company suggests. I have changed mine to use CloudFlare (1.1.1.1) and Google DNS (8.8.8.8) - not for any specific reason; I just like changing things. Wonder what the default DNS server configuration for Google WiFi??? Would they, for example, default to Google DNS?
Sorry for the long digression. Would it be convenient to go into the Orbi web administration, Basic Tab, the Internet Menu, and change the DNS to use Google DNS (8.8.8.8 and 8.8.4.4)??
- kinwolfAug 06, 2022Guide
I made the DNS change to see, I'll report back during the week. Thanks!